TERMS, CONDITIONS & GENERAL INFORMATION 2012-2013
Please read the Terms, Conditions & General Information contained in these pages very carefully. They outline the terms under which your tour will operate and they limit our liability. Payment of deposit and/or final payment is an acknowledgement of receipt of these terms & conditions and constitutes acceptance of such as outlined.
RESERVATIONS, DEPOSITS & FINAL PAYMENTS
Early reservations are essential to ensure availability of space. A deposit is due to Aman Tours at the time of reservation. (A higher deposit may be required for some tours). If deposit is not received at our offices within 7 days from the date of reservations, booking/s is/are subject to cancellation. After receipt of deposit by Aman Tours, the rest of the payment is to be paid after arrival in a day or two. TOP
PRICES, RATES & FARES
All tour prices are based on a minimum of 2 passengers traveling together. Single Occupancy rates are applicable with a minimum of 2 people traveling together. In the case of just 1 passenger traveling, Single Traveling Alone (STA) prices will be applicable (quoted on a case to case basis). All price rates shown are in United States Dollars and are per person sharing a double-bedded hotel room. These prices are in effect at time of publishing and are subject to change at any time prior to departure. Quoted tour prices are based on current rates of exchange, tariffs and taxes as of print date above. Aman Tours reserves the right to increase tour prices to cover increased costs of tariffs, taxes, park fees and fluctuations in foreign exchange markets. Airfares (if shown) are from the gateways of JFK or LAX and should be used as a guideline only. Best available airfares will be quoted, as applicable at time of departure, based on individual gateways for the complete air itinerary. Due to constant fluctuation in fuel surcharges and taxes Aman Tours is unable to publish airfares. Excellent fares, matching the tour, are available upon request at the time of booking.TOP
EARLY BOOKING DISCOUNT
This discount is not applicable during Christmas, New Years and any black out dates. Discount cannot be combined with any other promotions. In order for discount to apply, full payment must be received 120 days or more prior. Standard Cancellation & Changes policy applies.TOP
SCHEDULED TOURS / INDEPENDENT TOUR / JOIN IN TOURS
Aman Tours has a variety of tour choices. Our scheduled departure tours are for exclusive Aman Tours guests and operate with a minimum 2 - 10 passengers and maximum 15 passengers, based on the destination. Independent Tours operate on a daily basis with a minimum 2 passengers. Join in Tours are not Aman Tours exclusive tours. These are pre-packaged itineraries, with guests joining the tours from around the world. Tour escorts are provided (where applicable) only with a minimum 15 passengers.TOP
All participants must be in possession of a passport valid for 6 months . A visa or visas may be required for some or all of the countries visited on the holiday or tour selected. Please check your visa requirement/s at time of booking. Aman Tours will provide visa information.
Non U.S. Citizen/s may have different requirements. It is the passenger's responsibility to ensure that all his or her visa and passport requirements are met.TOP
Acknowledgement of booking will be sent immediately upon initiation of a reservation. Final tour documents consisting of detailed tour itinerary, vouchers, hotel list, will be sent upon receipt of deposit. TOP
CANCELLATIONS & CHANGES
Due to the special nature of the programs, suppliers impose rigid cancellation fees; please be aware that Aman Tours has no control over such fees and cannot make any exceptions to these charges.
Note: All cancellations must be received by Aman Tours by email; cancellation/s will be effective when the written notice is received by email.
1. Cancellation within 30 Days prior to the arrival date of the tour packages / Hotel Booking / Transportation: No retention charge.
2. Cancellation within 15 Days prior to the arrival date of the tour packages / Hotel Booking / Transportation :50 % retention
3. Cancellation within 10 Days prior to the arrival date of the tour packages / Hotel Booking / Transportation or Non Utilization of the same : 100 % Retention
Airfares are subject to different rules and cancellation fees; some may be non-refundable. Details will be provided at the time of booking. TOP
UNUSED TOUR ITEMS
No refund will be made for any unused accommodations, missed meals, transportation segments, cruise portions, sightseeing tours or any other service. Such unused items are neither refundable nor exchangeable (no exceptions). TOP
YOUR TOUR PRICE INCLUDES ACCOMMODATIONS
Accommodations on a double occupancy basis, will be provided at the property specified or similar. Rooms will be assigned by the respective supplier/s on a run-of-the-house basis, in category/ies as specified in the itinerary. The hotels featured in the itinerary will be in accordance to the level of the program - First Class, Deluxe or Luxury - (this term may be defined by the hospitality industry in the region providing such accommodation or by trade custom). All per person rates are based on double occupancy of the respective accommodation units as described above. A Tour member occupying a single room, either by choice or by circumstance, is required to pay the single room supplement. Quoted single room rate does not necessarily mean single occupancy of a double room. TOP
Meals for each tour are included as stated on itinerary. A la Carte, Buffet meals and/or table d'hôte are offered. Special meals and entertainment are included as shown in the itinerary. In some rare instances, a meal may not be of a standard expected under the term of "deluxe" particularly in remote areas. TOP
SIGHTSEEING & LAND TOUR SERVICES
The following services are included in your tour price: transportation between the airports and hotels, baggage handling, sightseeing with English-speaking guides as mentioned in the itinerary and all entrance fees to attractions visited as described in the itinerary. Sightseeing will be via motor coach, private car and other modes of transportation (air conditioned where necessary and available), as determined by the nature of the terrain and as outlined in the itinerary. Transfers are not included when arriving or departing at the first destination gateway by means other than the scheduled tour flights, but can be arranged at additional cost. TOP
Cultural entertainment events, gala evenings and/or festivals are included as per the itinerary. TOP
The airlines used in conjunction with tours and holidays featured in this web site are not to be held responsible for any act, omission or event during the time passenger/s is not/are not onboard their aircraft. The passenger tickets in use by the airline, when issued, shall constitute the sole contract between the airline and passenger/s. Airfares are subject to change without notice. TOP
AIRLINE BAGGAGE REGULATIONS
Please check the baggage restrictions with your agent at the time of booking as the baggage policies differ for each airline. Some Airlines only allow 1 checked baggage.
The regional requirements for non-intercontinental flights are determined by weight, usually 44 lbs. per person in economy class (charter flights, if and when used, allow only 22 pounds, soft-sided luggage; limitations are strictly enforced). Carry-on baggage is not to exceed 45 inches and must conform to under seat size requirements of 9x14 x22 inches. Baggage and personal effects are at owner's risk throughout the tour and baggage insurance is strongly recommend. Carrier liability for tour members' baggage is clearly stated on the passenger contract printed on all tickets; description can also be found for inspection at the airport or city offices of the carrier. Liability for checked and unchecked baggage shall in no event exceed the actual loss incurred by the passenger, subject to proof of the amount of loss. Please read all of the conditions of your ticket. Federal law and treaties limits the amount of recovery for loss of or damage to your luggage or its contents.TOP
TOUR PRICE EXCLUSIONS
Your tour price does not include: Air transportation (unless specifically stated as included); costs and fees to obtain or extend your passport/s; visa fees and processing fees; inoculations and vaccinations (if required); health certificate and country departure taxes (if applicable); all items of a personal nature including alcoholic beverages (except on certain occasions): meals not specified, tips to tour guides; excess baggage charges; cancellation, health, accident and baggage insurance; private, non-group transfers; and any items not specifically listed as included. TOP
Aman Tours reserves the right to take photographs during the operation of any program and to use resulting photographs for promotional purposes. Any passengers who prefer that their images not be used are asked to notify their tour escort at the beginning of the program. TOP
RESPONSIBILITY-LIMITATION OF LIABILITY
All efforts will be made sincerely to maintain the contract made by our organization with its customers but there are always possibilities of certain Items like airfares, entrance fee at the monuments or drastic increase in fuel costs etc. getting more expensive without any notice from the Govt. authorities. In such FORCE MAJEUR, the difference in the cost would be borne by the customers. Aman Tour & Travels act only in the capacity of agent for the hotels, airlines, transporters, railways & contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by actual suppliers.
All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or even after the commencement of the tour. We reserve the right to change any schedule in the interest of the trip participants' safety, comfort & general well being.
Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification, can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on usual check in and checkout time of the hotels until unless indicated in the itinerary..
We shall not be responsible for any delays & alterations in the programme or expenses incurred - directly or indirectly - due to natural hazards, flight cancellations, accident, breakdown of transport, weather, sickness, landslides, and closures/blockades due to political unrest or any such incidents. We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting - directly or indirectly - from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferage, epidemics, medical or defaults, or any other causes beyond our control..
We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggage & personal property/s at all times are at the client's risk. Our transport is certainly insured as per Indian Motor Vehicles Act and claims, if any, will be made as per the rules of the Insurance Companies in Indian Rupees..
1. The Company is responsible for only those services which are charged from the guest. All other services which are not paid by the guest to the Company are Suggested services and Company is nowhere bound to provide that service or pay the cost for the same.
2. Check in and Checkout Timing of the Hotel will be according to the timing of the respective Hotels
3. Company is not responsible for compensating any loss or additional cost incurred by the guest while taking the tour.
4. Company is not responsible, nor liable for any damage, loss or injury caused to any passenger while taking the tour.
5. All the disputes are subject to Jaipur Jurisdiction only.
6. Any Claim related to the Package must be brought to the notice of the Company within a week..
Refund of the unutilized services, if cancelled in advance and paid for, will be made to the person who has actually made the payment To us. Actual amount will be refunded after working out the figure on the basis of cancellation rules given above. Please be informed that the refund process may take from 2-4 weeks due to lengthy banking process. If the refund is made to the credit card account OR to Bank account, the bank charges will be debited from the refund amount.. TOP
RESERVATION OF RIGHTS
Aman Tours (when deemed necessary) reserves the right to: (1) cancel any itinerary or any part of it; (2) make any alterations to the itinerary (including, but not limited to, alterations to substitution of hotels); and (3) decline to accept or to retain any person as a tour passenger should such person's health, mental or physical condition, in the sole opinion of Aman Tours, impede the operation of the tour of the other passengers. Tour members are held responsible for being in sufficient good health to undertake the tour. If a passenger is asked to leave while the tour is in progress, that person will be responsible for charges incurred on account of such departure from the tour . In such a case, Aman Tours will refund any monies that can be recovered for the unused portion of the tour, taking into account additional charges incurred by Aman Tours. Other than to refund such sum, Aman Tours will accept no further liability or obligation toward that person or third party. TOP